Terms of service

Welcome to Golden Naturals USA. These terms apply to your use of goldennaturalsusa.com and purchases made through our store.

Using our website

You agree to provide accurate contact, billing, and shipping information and to use our website lawfully. You may not interfere with its operation, attempt unauthorized access, or use it for fraudulent transactions.

Product information

We aim to keep product descriptions, images, prices, and availability accurate. Packaging and appearance may vary. If an error materially affects an order, we will contact you to resolve it, which may include cancellation and a refund.

Health information

Our website provides general product and wellness information, not individualized medical advice. Follow product labels and consult a qualified healthcare professional about suitability, especially if you are pregnant, nursing, taking medication, or managing a medical condition. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease.

Orders and payment

Applicable prices, discounts, shipping charges, and taxes are shown at checkout. We may decline or cancel orders because of suspected fraud, payment issues, stock shortages, or material listing errors. If we cancel an order after collecting payment, we will refund the amount paid for the canceled items and any related charges.

Shipping and returns

Please review our Shipping Policy and Return and Refund Policy for delivery estimates, return eligibility, and refund procedures. Delivery dates are estimates unless expressly stated otherwise. If your order arrives damaged or does not arrive, contact us for assistance.

Subscriptions

Subscription purchases renew according to the price and frequency disclosed when you subscribe. Our Subscription and Cancellation Policy explains recurring charges and how to cancel.

Privacy

Our Privacy Policy explains how we collect, use, and share personal information. Marketing preferences can be managed separately from your purchase.

Website content

Our logo, original text, images, and other website materials belong to Golden Naturals USA or their respective owners. You may not reproduce or commercially use them without permission, except where permitted by law.

Your rights

Nothing in these terms limits rights or remedies that cannot lawfully be excluded, including applicable consumer protections.

Changes to these terms

We may update these terms by posting a revised version on this page. Changes will apply prospectively and will not retroactively reduce your rights for existing purchases.

Contact

For questions about these terms or an order, email sales@goldennaturals.org.